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Bots on LINE: Easy to deploy, effective to use!

Hello everyone, 

You can now deploy your bot on LINE. Yes, LINE Messenger

This will allow your business to attend to users who use LINE messenger, to connect with your business in order to get their queries resolved in an efficient way.

You can refer to this article to know more about this release.

Common login for Haptik and Interakt!

Hey Everyone, 

Well, if you have an account on Interakt, then Haptik has big news for you. Haptik has come up with this Proactive Messaging feature, which you will be able to see on your bot.

With this feature, now you will be able to switch between your Haptik and Interakt accounts with just a click, making your experience easier and more efficient.

You can read more about it here.

Introducing Universe of Smart Skills!

Hello everyone, 

Yes, Haptik has come up with a Universe of Smart Skills. Under the umbrella of Universe of Smart Skills, you will get to see a lot of Smart Skills that are ready to use for your business-specific use-cases. 

These Smart Skills have been curated based on the requirements from across businesses, and now that they are ready, you can take a look at them and use them as you need. 

You can read more about it here.

Use "Intent Discovery" to build better Bots, easily and quickly!

Intent Discovery is the quickest and the most effective way for building a new bot, as it uses the existing information sources for this purpose. It primarily uses your previous chatbot conversations, the support tickets you had received previously, and also your Knowledge Base. It compiles all of this data to train your bot.

With all this data, you can ensure the fact that you have built a very user-friendly bot, that encompasses the use-cases that have already been asked in the past, as well as uses the capability of your Knowledge Base to address the user's queries with the... (More)