This is possible on the Business Manager (Conversation Studio > Business Manager).
Once on the business manager, most of these changes are part of SDK configuration found under Channels.
For very specific changes in the look and feel, custom CSS injector to SDK is possible.
More details on Custom CSS - https://docs.haptik.ai/web-sdk/how-to-customise-my-website-bot137
Question
Haptik Help Forum Where can I view all the customization options available for a chatbot built on Haptik? We'd like to change the look and feel of the IVA.
Where can I view all the customization options available for a chatbot built on Haptik? We'd like to change the look and feel of the IVA.
Where am I?
In Haptik you can ask and answer questions and share your experience with others!
Hope this helps - https://docs.haptik.ai/web-sdk/how-to-customise-my-website-bot24